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NEDA RAHIMI

a Product Designer who cares about putting the "why" behind every design.

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Verizon Summer '24

Reducing Fallout

During my internship, I focused on reducing fallout in the home internet sector. I improved the support flow and streamlined the plan selection experience, which led to a 17% drop in customer drop-off and a 22% increase in successful plan activations.

Budgeting Fall '24

AI Budgeting Assistant 

Discovered college students attitude towards budgeting through conducting 30+ user interviews and 2 workshops which had a total of 25+ participants. Then, an AI budgeting assistant was created based of insights gathered. 

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UE Group Fall '23

Web Usability and Accessibility

While working for UE Group, I redesigned the website of a rural nonprofit to better support widows and streamline community help. By improving usability, donation access, information clarity, and accessibility, our redesign reduced site confusion and decreased founder-reported call volume.

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